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March 5, 2025
Question

I amended my tax return because I forgot a W-2. Now it's showing my state taxes is rejected due to "W2_Import_Hold". How can I fix this?

  • March 5, 2025
  • 1 reply
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    1 reply

    March 5, 2025

    Yes, you can fix the "W2_Import_Hold" error on your state tax return. 

     

    Here are the steps to resolve this issue:

     

    1. Delete and Re-Enter the W-2: Sometimes, the error occurs due to a mismatch or import issue. Follow these steps to delete and re-enter the W-2 in TurboTax:
      1. Sign in to TurboTax:
      2. Navigate to W-2: Go to the "Federal Taxes" tab, then Income
      3. Find the W-2 you need to delete, click "Edit/Add," and then select the trash can icon to delete it
      4. Re-Enter W-2 the W-2 information manually to ensure accuracy.
    2. Check Box 18 (Local Wages): Verify that the values in Box 18 (local wages) on your W-2 match what you have entered in your state and/or local return. Any discrepancies here can cause the rejection
    3. After re-entering the W-2, run the federal and state reviews in TurboTax to check for any errors. Make sure all the information is accurate and complete
    4. Re-File Your State Return: Once you have corrected the W-2 information and ensured there are no errors, follow these steps to re-file your state tax return:
      1. Complete All Steps: Finish all three steps in the File section of TurboTax.
      2. Transmit Return: In Step 3, click on the large button labeled "Transmit my returns now" to re-file your state tax return

    For more detailed guidance, you can refer to:

    1. TurboTax support article
    2. TurboTax Support: W2 Import Hold Error
    3. TurboTax Support: My Rejection Code is W2_Import_Hold
    4. TurboTax Support: How to Restart and Refile