I began my 2024 tax information here 3 weeks ago. Had to pause to wait for documentation. I cannot find my documents that were started? The AI is not helping at all.

Forum|Forum|1 year ago
February 21, 2025
1 reply
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PLEASE connect me to a human being!

xmasbaby0

Employee

Did you forget how to access your account?

https://myturbotax.intuit.com/

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

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**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I began my 2024 tax information here 3 weeks ago. Had to pause to wait for documentation. I cannot find my documents that were started? The AI is not helping at all.

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