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June 1, 2019
Question

I called the IRS and they do not see my taxes but yet I received a confirmation from you guys that I filed them what are you doing and why are you messing with my money?

  • June 1, 2019
  • 5 replies
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5 replies

Employee
June 1, 2019
But did you get a second email that they were Accepted?
Employee
June 1, 2019
When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>
If the IRS accepted it, what does it say here?  
<a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>           Or does your account say “Ready to Mail?”
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
June 1, 2019
The only E mail I got was a "thank you for filing your taxes with Turbo tax" after that I haven't received any rejection or acceptance emails. The IRS said that if it was rejected they would be able to see that it was rejected but they don't even see that it's been filed.
  I have the order number the ID number and everything showing that I filed my taxes with Turbo.  Also it does say "ready to mail" And to be honest I don't know what that means because I got a Turbo tax visa card for my money to go on to.
Employee
June 1, 2019

You must have missed the second email telling you that the return was rejected.


“Ready to mail” means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

You can print your return by following the instructions below

1 Select the My Account drop down in the upper right and choose Print Center.

2 Under the Choose your option section, select which forms you want to print.

3 Click Print save or preview this year’s return.

4 Click Print.

5 Mail to the address specified in your return

Tip: You must be inside your return when you click on My Account 

To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

https://www.usps.com/taxes/welcome.htm

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433

On the IRS site you are also offered the use of an app called IRS2Go


To change to e-filing:


https://ttlc.intuit.com/questions/3399683-how-do-i-change-from-mail-to-e-file-in-turbotax-online?jum...


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**