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I can't download pdfs of my return. Software says is it will be pdf and ask what you want it for loan, irs etc., but then you only get turbotax file.

Forum|Forum|7 years ago
June 1, 2019
5 replies
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This years turbo tax is killing me.

I'm trying to print another copy of my state return. I see the federal under documents, but not the state. I choose print my return as my question states but I keep getting TurboTax data file even though it tells me to have acrobat reader.

I'm not even sure if its complete now looking at the screen.

I assume this is called turbo tax live. I usually use the CD, what a mistake. This is torture.

TurboTax Live Deluxe Online

Best answer by DoninGA

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets

DoninGAAnswer

Employee

If the Download/print return button on the Tax Home web page cannot be used to print your tax return, then follow this procedure -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.

This will take you back to the 2018 online tax return.

Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets

K

koreyisAuthor

What a strange workaround, but worked perfectly, thank you so much. I was getting so frustrated combined with other issues. I'm very disappointed with TurboTax this year with these unacceptable problems.

D

Dredknot

This solution of paying for the current years tax processing to view previous years returns is beyond preposterous. We have ALREADY paid for that service the prior year. I smell a very legitimate class action lawsuit coming.

Congrats!!!! You just lost 3 more accounts. I will never utilize an Intuit product again and will highly recommend others do the same.

DoninGA

Employee

@Dredknot wrote:

This solution of paying for the current years tax processing to view previous years returns is beyond preposterous. We have ALREADY paid for that service the prior year. I smell a very legitimate class action lawsuit coming.

Congrats!!!! You just lost 3 more accounts. I will never utilize an Intuit product again and will highly recommend others do the same.

What are you talking about?

For tax year 2019 there is absolutely no requirement to pay for a 2019 online edition to access a prior year online tax return. If you only used the TurboTax Free online edition for a prior year the only requirement is that you Register the 2019 Free online edition before you can access the prior year online returns.

If you paid for one of the 2018 online editions then you can just download the prior year online tax returns.

See this TurboTax support FAQ for accessing prior year online tax returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

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deepak33

I was having the same issue and was told to switch from using Internet Explorer to Google Chrome by Turbo Tax team member. This fixed my problem and allowed me to download the file as PDF. Hope this helps!

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krissler24

Thank you Deepak, I switch to Chrome and it worked! Appreciate it!

R

rawno48

yes I want it for a loan

J

JotikaT2

You have the option of either saving a tax file or saving it as a PDF copy under the Your tax returns & documents section after you have filed your return.

Please see the attached for more information on how to save your tax return as a PDF.

Printing a copy of your return after e-file

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

K

k1933j1934

I want another copy of my state return, and I do not find how to do this. Help me.