Question

I can't open my return, what do I do? I need to print a copy, but can't get to my returnand I need to amend my return

Forum|Forum|7 years ago
June 4, 2019
1 reply
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I completed my return last week. and received notice that it had been excepted. Now I received a new w-2 for a job I only worked a few days. turbotax will not let me back in to the program to see my return.

TurboTax Free Edition Online

H

Heather14

Employee

It sounds as if you may have more than one account with TurboTax Online. If you do, you may be in a different account than the one you used to file your tax return. To find out if you have more than one TurboTax account, sign out of the account that you are currently in and sign in here: https://myturbotax.intuit.com/account-recovery/ , enter your email address, and click Continue to get an e-mailed list of all accounts tied to that email.

Since your return has been accepted, you will need to amend your return to make any corrections or add any information that you did not include on your original return. You cannot e-file an amended return as this cannot be filed. You will need to print and mail the amended return in order to file it.

Please see the following TurboTax FAQ for instructions on how to amend your 2017 tax return in TurboTax.

https://ttlc.intuit.com/replies/3288565