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April 3, 2024
Question

I cannot change any of the information on KY Form NPR 740 NP R, is the site broken or did it change how to access this? I had no problem with it last year.

  • April 3, 2024
  • 1 reply
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1 reply

April 3, 2024

There are no known issues with Form 740-NP-R, but since you appear to be using TurboTax Online, try clearing your browser's cache and deleting your cookies.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance. 

 

Then, close the browser and re-open it.  Go back into TurboTax and see if the issue is resolved. 

 

If not, your best bet may be to delete your state return and start it over again.  See the TurboTax Help article How do I delete my state return in TurboTax Online? for guidance.

 

If you're using the desktop edition, see the TurboTax Help article How do I clear my state return in the TurboTax for Windows software?.