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September 16, 2021
Question

I cannot find my 2020 tax forms and documents. It says that I have yet to finish filing but I got all of my refund already.

  • September 16, 2021
  • 1 reply
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I cannot find my 2020 tax forms and documents. It says that I have yet to finish filing but I got all of my refund already. How do I get my 2020 tax return documents so that I may be eligible for financial aid?

    1 reply

    DoninGA
    Employee
    September 16, 2021

    @Elizzmmrramsey wrote:

    I cannot find my 2020 tax forms and documents. It says that I have yet to finish filing but I got all of my refund already. How do I get my 2020 tax return documents so that I may be eligible for financial aid?


    You have to sign onto your 2020 online account using the exact same User ID you used to create the online account.

    Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

    Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

    If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"

     

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

     

    To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)