Skip to main content
June 1, 2019
Question

I cannot get into my account to print my taxes to send tomorrow?

  • June 1, 2019
  • 1 reply
  • 0 views

I cannot get into my account. When I put in my phone number or my email it keeps bringing up my son's info because he used the same email and phone number. I have the confirmation for doing and paying for them on 4/12/19 but I cannot get into the account to print them to send them.

1 reply

June 1, 2019

If the same email address and phone number were used, try using the User ID to access your account, or go through the Account Recovery process outlined below. 

https://ttlc.intuit.com/replies/3302318