Question

I check the refund status on the IRS website and it ask for a 14-digit number in a return verification letter. I don’t have it. And I choose resent it. What should I do?

I haven’t received the federal refund for more than 21 days.

For this, you will need to reach out to the IRS directly.

IRS: 800-829-1040

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

Listen to each menu before making the selection.
First, choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.

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