Question

I chose the "Pay with Federal Refund" option and my order details changed from payment pending to payment complete, so why haven't I received my part of my refund?

Forum|Forum|5 years ago
March 13, 2021
2 replies
0 views

How is it that Turbotax was paid, but I wasn't?

TurboTax Self Employed Online

TurboTax does not get paid until the IRS processes your refund and then you get paid very quickly if you chose the Refund Processing Service. You can use the link to see more information about it.

The IRS is behind in processing returns due to the stimulus payments and the new American Rescue Plan recently enacted. Patience may be needed more than ever this year.

Continue to check the updated changes in the following links and the IRS site for Where's My Refund?.

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K

Kesha662

My order status also changed from pending to payment complete. So now that my payment status on Turbotax says order payment complete does that mean that the IRS has processed and released my refund

E

EbonyA

@Kesha662 No; the status says payment complete when you choose to have your preparation fees deducted from your refund. All the normal IRS processing time guidelines still apply. You may track your refund here.

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