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June 5, 2019
Solved

I chose the prepaid card option for my return..card was never received,can I just call greendot and transfer the money to another bank account?

  • June 5, 2019
  • 1 reply
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Best answer by TanyaS

No, you will not be able to transfer to another account, but you can let them send you out a replacement card, and they can cancel old card and the new card will have your refund on it. There contact phone number is: 1(888) 285-4169.

1 reply

TanyaSAnswer
June 5, 2019

No, you will not be able to transfer to another account, but you can let them send you out a replacement card, and they can cancel old card and the new card will have your refund on it. There contact phone number is: 1(888) 285-4169.