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magic77769
August 13, 2020
Question

I did a 2019 return I received it on turbo card but now when I login hear it doesn't show anything about my teturn

  • August 13, 2020
  • 1 reply
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1 reply

VolvoGirl
VolvoGirl
Employee
August 13, 2020

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

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