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Z
zackzack2
April 27, 2020
Question

I did my 2019 last week, but the information is not showing

  • April 27, 2020
  • 1 reply
  • 0 views
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1 reply

VolvoGirl
VolvoGirl
Employee
April 27, 2020

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

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