Solved
I did two tax returns last year using the same email address. One was for my mother and the other was for myself. The system is letting me access my moms but not mine.
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You can have up to 5 accounts using the same email address. Each account would have its own User ID and password. If you need assistance accessing your accounts, please visit the following TurboTax FAQ:
How many TurboTax Accounts do I have?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
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