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June 6, 2019
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I DONT KNOW HOW ITS SAYING I HAVE TO PAY FOR THE SERVICE DELUXE I DIDNT ASK FOR IT I OWE AND NEED TO PRINT MY TAX PAPERS

  • June 6, 2019
  • 1 reply
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Best answer by JenniferE1

Looks like you upgraded to deluxe, or could not move on unless you upgraded.   You might have had a form that required you to upgrade.   If you are wanting to downgrade you will have to clear and start over You will notice at the top of your screen where it says "INTUIT TURBOTAX" in the upper right hand corner you will see what program you are in.

1 reply

June 6, 2019

Looks like you upgraded to deluxe, or could not move on unless you upgraded.   You might have had a form that required you to upgrade.   If you are wanting to downgrade you will have to clear and start over You will notice at the top of your screen where it says "INTUIT TURBOTAX" in the upper right hand corner you will see what program you are in.