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March 29, 2023
Question

I entered routing # & acct # correctly. Why are you are using routing # for both routing # & acct #?

  • March 29, 2023
  • 2 replies
  • 0 views
Why did you put my routing # down as both routing # & acct #? Routing #is xxxxxxxxx. You have it both routing # & acct #.

2 replies

CassLO
March 29, 2023

TurboTax would not be able to change the information that is entered. If you haven't filed yet, you can still change your bank account info for direct deposit
If the info you provided is for a closed or invalid account, the government will mail you a refund check.

For more information, please see the TurboTax FAQ's below:

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rjs
Employee
March 30, 2023