Question

I filed 2019 taxes through another compamy, please cancel

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Employee

If you have not efiled your return and had it accepted using TurboTax, you can just abandon your account. Or if you did register your account, you can clear the information off of it. Here is how to clear: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online

The instructions say clear and start over but you can just clear and then abandon your account without starting over.