Skip to main content
July 23, 2024
Question

I filed 2023 taxes in late January, state & fed accepted, state refunded quickly and fed return hasn’t been processed yet. It’s late July- what should I do?

  • July 23, 2024
  • 1 reply
  • 0 views
The its website says nothing except return accepted and have not received any or letter or communication

1 reply

DoninGA
Employee
July 23, 2024

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.

fanfare
Employee
July 24, 2024

When I call IRS I get.

"I see your refund pending but there is no other information.

You will have to wait six months."