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July 24, 2019
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I filed 27th March ’19.I got a letter that I was being investigated, it would take 60 days. Still no update from IRS website, or mail, phone line-Congress making changes?

  • July 24, 2019
  • 2 replies
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Best answer by Vovi
Thanks for your help xmasbaby0! I got a hold of an agent. She is going to ask for an update or release of Refund. I have to wait another 60 days.

2 replies

DoninGA
Employee
July 24, 2019

Contact a taxpayer advocate so they can investigate.

 

See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

 

Or call the IRS -

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Then press 2 for personal or individual tax questions.
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment

Employee
July 24, 2019

TurboTax does not receive any information about your tax return or your tax refund after you file your tax return.

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

Or:

Try contacting a Tax Advocate for help. https://www.irs.gov/advocate

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VoviAuthorAnswer
July 24, 2019
Thanks for your help xmasbaby0! I got a hold of an agent. She is going to ask for an update or release of Refund. I have to wait another 60 days.