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GLENDABROWN02
September 10, 2019
Question

I filed an extension in April but now when I login to finish my return the information is gone. How do I find it

  • September 10, 2019
  • 1 reply
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    1 reply

    VolvoGirl
    VolvoGirl
    Employee
    September 10, 2019

    That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
    https://myturbotax.intuit.com/account-recovery/

    If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

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