I filed and completed my taxes last year 2014 but never received federal refund. It says I'm due one but I've never gotten it. What's going on?

Forum|Forum|6 years ago
May 31, 2019
5 replies
0 views

I received my state tax refund with direct deposit but nothing received for federal taxes.

TurboTax Self Employed Online

Best answer by DoninGA

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 4 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Lisa995

Employee

"It says I'm due one " Did the screen say Tax Due?

♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪

DoninGA

Employee

What does the IRS website for federal tax refund indicate? - <a rel="nofollow" target="_blank" href="https://www.irs.gov/Refunds">https://www.irs.gov/Refunds</a>

SweetieJean

Employee

Was your Federal tax return accepted?

DoninGAAnswer

Employee

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.

So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".

Then press 4 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

rlburrow1069Author

Employee

Thanks!!!! Definitely going to do this in the morning!

rlburrow1069Author

Employee

it says that my refund was accepted and will be processed. this was February of 2015. almost one year ago. im sill waiting for it to be direct deposited in my account. Ive already received my state so i know its the right info i entered.