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June 5, 2019
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I filed and paid but can't access 2016 return. I want to print but it takes me back to the first page of buying the program?

  • June 5, 2019
  • 1 reply
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Why can't I access my 2016 return.  I sign in and it tries to take me to page one of deciding what program to buy.
Best answer by Xori

You may have accessed another TiurboTax account linked to your email address. Here's how you can verify if you have multiple TurboTax accounts and hopefully access the correct one to print your return. https://ttlc.intuit.com/replies/3302270



1 reply

XoriAnswer
June 5, 2019

You may have accessed another TiurboTax account linked to your email address. Here's how you can verify if you have multiple TurboTax accounts and hopefully access the correct one to print your return. https://ttlc.intuit.com/replies/3302270