Solved
Why can't I access my 2016 return. I sign in and it tries to take me to page one of deciding what program to buy.
You may have accessed another TiurboTax account linked to your email address. Here's how you can verify if you have multiple TurboTax accounts and hopefully access the correct one to print your return. https://ttlc.intuit.com/replies/3302270
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.