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October 13, 2020
Question

I filed at the end of January and I was audited do to lack of information for child credit, they adjusted my income and I still haven't received my State or federal?

  • October 13, 2020
  • 1 reply
  • 0 views
The adjustment was depleting the tax credit and just receiving without it which is still a lump sum. 8 months still no check in the mail

1 reply

Employee
October 13, 2020

TurboTax never knows abut adjustments made by the IRS or state to your return after you file.  Did they ask you to provide additional information?  ("lack of information for child credit")   If so, what did you do to provide the information?  Only the IRS knows what is happening with your refund

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

 

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**