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June 26, 2021
Question

I filed back in March and have not received my refunds. I now have a pending ACH for $230 from TurboTax in my bank account, what is this for?

  • June 26, 2021
  • 1 reply
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1 reply

VolvoGirl
Employee
June 26, 2021

Are the fees supposed to come out of your refund?

 

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it. Check your spam folder for emails.