Question

I filed both my 2019 and 2018 taxes. Why is my 2019 the only one showing up?

Forum|Forum|5 years ago
August 23, 2020
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TurboTax Free Edition Online

Employee

Showing up where? 2018 can only be printed and mailed using the 2018 software installed on your computer. 2018 cannot be done online or e-filed.

TurboTax online and e-file for 2018 ended on Oct 15, 2019. 2018 (and earlier tax years) can now only be completed using the CD/download software installed on a Mac or Windows computer. The return must be printed, signed and mailed.

2016-2018 software can be purchased here:
https://turbotax.intuit.com/personal-taxes/past-years-products/

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

VolvoGirl

Employee

When did you do 2018? Hopefully you didn't do it this year. Online is only for 2019 now. You might have another account.

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript