Skip to main content
October 27, 2019
Question

I filed in April 2019, where are my 2018 returns?

  • October 27, 2019
  • 2 replies
  • 0 views
No text available

    2 replies

    DoninGA
    Employee
    October 27, 2019

    Did you e-file your tax return and was it accepted?
    Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

    You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

    After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

     

    Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.


    To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

    If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
    If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

     

    After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
    See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
    If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
    Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
    When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
    So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
    Then press 1 for "form, tax history, or payment".
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."
    - When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
    - After it asks twice, you will get another menu.
    Then press 2 for personal or individual tax questions.
    It should then transfer you to an agent.
    Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
    Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

    Employee
    October 27, 2019

    What are you looking for--your 2018 tax refund or your 2018 Form 1040 and the accompanying forms and schedules?

     

    When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

     

    First, check your e-file status to see if your return was accepted:

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    If the IRS accepted it, what does it say here? 

    https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

     

     

    Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS.  Your ONLY source of information regarding your refund is the IRS.  When you use the IRS site you need the refund amount from line 20a of your Form 1040 your Social Security number and your filing status.

     

    To track your Federal refund:   

    https://www.irs.gov/refunds

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

     

     

    If you are looking for your tax forms--the system is in transition now from 2018 to 2019 software so you cannot get everything--but you can get to the pdf of the pages of your return that would be needed to file by mail.

     

    To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**