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February 13, 2025
Question

I filed my 2023 taxes with turbo Tax and IRS never received my tax return. Now I cannot find my info on the website and now I cannot speak to a person

  • February 13, 2025
  • 1 reply
  • 0 views
How can I speak with a love agent to resolve this issue or get a refund

    1 reply

    Employee
    February 13, 2025

    "The IRS never received my tax return.."

     

    What happened?    Was the return rejected and you did not notice?  Does your account say "rejected," "printed" or "ready to mail?"

    If you realize now that your return was not e-filed successfully, then you will need to file it by mail.  E-filing is permanently closed for past year returns.  You will need to print the return, sign and date it in ink, and mail it in.

     

     

     https://myturbotax.intuit.com/

     

    Start a 2024 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

     

    https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbotax-online-return-pdf/L8dHfRkpT_US_en_US?uid=m5y4ch1y

     

    Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

     

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

     

    Account Recovery

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**