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1 reply

AkinaLO
AkinaLO
April 3, 2020

You could be in the wrong account and need to recover it through the account recovery page. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax. 

How many TurboTax accounts do I have? 

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