Question

I filed my tax return with Turbo Tax every year ,but When I need a copy of my 2018 tax return ,I got a message :you haven't filed your taxes with Turbo Tax yet .Why ?

Forum|Forum|6 years ago
February 6, 2020
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TurboTax Online

Is it possible that you used a different user ID when you filed your 2018 taxes? Many users have multiple TurboTax accounts and forget. You can ensure that you're using the correct account by using the Account Recovery tool here: https://myturbotax.intuit.com/account-recovery

If you still don't find your 2018 return, please contact our live representatives for more assistance via telephone. Here's how you can reach someone: https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632