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June 1, 2019
Question

I filed my taxes almost a month ago and was told id get my return by the 14th, but the IRS is saying its still processing. What can i do?

  • June 1, 2019
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Employee
June 1, 2019

TurboTax tracks whether your federal tax return as been accepted or rejected, and gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. Please see the information below for possible reasons your tax return may be take a bit longer to process with the IRS.

Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require additional review and take longer to process.

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times. (Earned Income Tax Credit (EIC) and/or Additional Child Tax Credit)

Other things that can delay your refund include but are not limited to:

  • Liens, back taxes, or refund offsets;
  • Errors, inconsistencies, or missing information;
  • Identity fraud;
  • Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.

Also, if you chose direct deposit, your financial institution may need another day or two to post the refund to your account, so keep that in mind.

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.