Question

I filed my taxes electronically almost five months ago. My state (CA) refund has not been issued, and the franchise tax board website is not helpful?

Forum|Forum|2 years ago
June 22, 2023
2 replies
0 views

This seems to be taking a really long time!!!

TurboTax Live Self Employed

DoninGA

Employee

What is the status of the CA state tax refund - https://www.ftb.ca.gov/refund/index.asp

VolvoGirl

Employee

Did you use the Online version? Better double check and make sure your efile was Accepted
https://turbotax.intuit.com/tax-tools/efile-status-lookup

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile. When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

E

elgind3anAuthor

Thank you so much for the response. Both state and federal were Accepted on 2/19/2023. I have tried to use the FTB website to track the refund, but when I do it says "We are unable to provide your refund status online using the information you provided." I am married, filing jointly, and have used both mine and my wife's ssn in attempts on the FTB website. I have tried to call once, but the wait time is 3 hours and I don't have that kind of time during business hours! Is anyone else experiencing such a delay?