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May 5, 2020
Question

I filed my taxes on 2/03/2020, I have not got my refund yet.

  • May 5, 2020
  • 1 reply
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1 reply

Employee
May 5, 2020

Have you received any messages from the IRS since you filed regarding information they needed or anything else? If you did, did you respond in the time frame requested? There is currently no way to track the status of your return other than the IRS tracking web site since the IRS is currently not accepting phone calls.

 

TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
The IRS is currently not processing any mailed returns.

If you efiled your return, have you confirmed that the return was submitted by TurboTax and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions