Question

I filed my taxes with you. However, I am not getting a refund. I have already paid for your service. Are my taxes filed with the IRS, or do I need to send them myself?

Forum|Forum|5 years ago
March 4, 2021
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TurboTax Deluxe Online

Employee

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**