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February 3, 2022
Question

I filed with TurboTax in 2019, when I click on download/print return it says I did not file with them that year but I have conformation emails that I filed in 2019.

  • February 3, 2022
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1 reply

Employee
February 3, 2022

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
February 3, 2022

Because I did not file with them in 2020, I am unable to open my 2019.  So I can not pull past returns?