TurboTax will only send you an email when your return has been accepted by the IRS. If your return shows as accepted, you can check your refund status on the IRS's Where's My Refund website or you can use the IRS2Go mobile app. You will need your:SSN filing status and $ amount of your refund. (you can log into your return to find the amount if you don't know it)If you got an email from TurboTax regarding your refund being sent, it was most likely a phishing email, see link below. If you suspect the email is not legit, please report it to https://security.intuit.com/; thank you! Avoid Phishing Scams and Spoofed Websites

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ameilahall

Solved

I got an email saying I would get my return tomorrow. It has been a week and it still hasn't been deposited. What is going on?

Forum|Forum|6 years ago
June 1, 2019
4 replies
0 views

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TurboTax Deluxe Online

Best answer by DawnC0

TurboTax will only send you an email when your return has been accepted by the IRS. If your return shows as accepted, you can check your refund status on the IRS's Where's My Refund website or you can use the IRS2Go mobile app. You will need your:

SSN
filing status and
$ amount of your refund. (you can log into your return to find the amount if you don't know it)

If you got an email from TurboTax regarding your refund being sent, it was most likely a phishing email, see link below. If you suspect the email is not legit, please report it to https://security.intuit.com/; thank you!

Avoid Phishing Scams and Spoofed Websites

DawnC0

Employee

An email from who? The only way to get refund issuance dates is from the IRS and they do not email. Do you need the IRS link to check the status?

ameilahallAuthor

I would like the IRS link but I got an email from TurboTax

DawnC0Answer

Employee

SSN
filing status and
$ amount of your refund. (you can log into your return to find the amount if you don't know it)

Avoid Phishing Scams and Spoofed Websites

ameilahallAuthor

Thankyou and I was able to confirm that it was in fact turbo tax telling me to watch for my refund, and the IRS cite says that I should have it by now. So now I have to find out what is going on.

acockrell999

I also got an email from Intuit TurboTax and it states my refund was on its way and that it’s been processed and at the bottom it says congratulations on securing your refund and to find out when it’s arriving but when I go to where’s my refund or the irs app it still says processing, it’s all very confusing. So I’m not sure if it’s actually on the way and where’s my refund just isn’t updated or what’s going on.

xmasbaby0

Employee

You got an email from marketing. Disregard it. Use the IRS site for information about your refund. TurboTax gets NO information from the IRS after your return has been accepted for processing by the IRS.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**