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January 28, 2020
Question

I got approved for the refund loan. Will it be loaded onto my current turbotax debit card from last year or will they issue a new one?

  • January 28, 2020
  • 1 reply
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1 reply

January 29, 2020

They will issue a new card. 

 

You should receive an email with instructions on how to create your online account. If you can’t find it, check your junk mail folder. The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com. If you cannot locate it after checking your junk mail folder, or are having trouble creating an account, or logging into your Turbo Prepaid Card online account, call us toll-free at (888) 285-4169.

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