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June 17, 2019
Question

I had originally set up a payment plan but then paid in full. I was charged still even though I already paid. How do I stop future payments/ get refunded?

  • June 17, 2019
  • 1 reply
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1 reply

DoninGA
Employee
June 17, 2019

You will need to contact the IRS and speak with an agent to get the payments stopped and the additional payment refunded.

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."

Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment