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February 14, 2020
Question

I have already filed my 2020 return, and I even got my state back. I wanted to see info on my federal but now it's trying to make me redo the whole thing why is this?

  • February 14, 2020
  • 1 reply
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1 reply

AkinaLO
February 14, 2020

When that happens it usually means you are in the wrong account. Try our account recovery page. 

To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. 

Please refer to the following link to recover your account. 

Account Recovery 

You can also verify if you e-filed through the link provided below.  

E-file status lookup.   

 

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