Question

I have filed two tax return through turbotax (2017 and 2018) but for some reason cannot view them on either of my accounts. What could be the reason for this?

Forum|Forum|6 years ago
March 4, 2020
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TurboTax Online

Employee

First please make sure you are logged with the correct USER ID in your TurboTax account. Please see this TurboTax FAQ for more information and help to access the correct account:

https://ttlc.intuit.com/community/accessing/help/why-can-t-i-find-my-return-in-tax-home-or-my-docs/00/25553

Once you have logged into the correct TurboTax account please see this TurboTax FAQ for more information on how to access a prior year's tax return.

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