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May 28, 2020
Question

I have not received a stimulus check yet and when I check the irs portal it says payment status not available they still collecting my data.My question is how they still collecting my data from turbo

  • May 28, 2020
  • 1 reply
  • 0 views
I would like a answer

1 reply

DoninGA
Employee
May 28, 2020

Go to this IRS website for information - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions#paymentnot

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
  • You’re not eligible for a payment (see EIP Eligibility and General Information).

If you receive “Payment Status Not Available”, you will not be able to provide direct deposit information at this time.  We’re working on updates to allow more people to use this feature.

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.