I have not received my 2019 cd yet

Yes.  You should receive a 1099-INT from your financial institute by January 31st 2020.  It will be for any interest earned on your CD during the previous year (in 2019) NOT the amount of cash received.   @davtabitriad

To add interest income in TurboTax:

1. Sign In  or Open TurboTax

2.  Select "Take me to my return" (Online)

3.  Select "My Account" (top right of the screen Online) 

4.  Select "Tools" (Online)

5.  Select "Topic Search" (Online) and "Search Topics" (center top of screen on TurboTax Desktop)

6.  Type "interest income" and press "enter"

7 . Scroll down and select "interest income" 

@davtabitriad  Ask your bank (or whoever) for the 1099 or if you will get one.  You should get a 1099INT if they paid you $10 or more interest.  It might be included on your regular bank account 1099 Int.  They have until Jan 31 to send you the 1099.  Or you might be able to look it up online at your bank, etc.

@atuchler  Are you asking about the Turbo Tax CD?  Contact Customer Service
5am-9pm Pacific Time Monday - Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Please see the following FAQ to contact Customer Support for further assistance regarding this matter.

https://support.turbotax.intuit.com/contact/

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@quixtar05 wrote:

I have not received my 2019 cd yet. I already paid for it. last year.

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The 2019 software is available to you as a download when you are an Advantage subscriber.  Sign onto your Advantage account and you can use the toll free number for customer support and you can also download the 2019 software - https://accounts-tax.intuit.com/turbotaxadvantage