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June 6, 2019
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I have not received my return in yet. It is telling me i have to mail something but my friend did not?

  • June 6, 2019
  • 3 replies
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Best answer by CrystalS2

In order to Successfully file your return you must Mail your return.

To PRINT & MAIL your return :

  1. Click File and you’ll get to the [Your name], just (…) more steps and we'll file your returns screen.
  2. Complete Steps 1 and 2 if you haven’t already done so, then click Start next to Step 3.
  3. On the Let’s get ready to e-file screen, select File by mail, then on the pop-up screen make sure you select File by mail for federal and all of your states.
  4. Follow the onscreen instructions to print your return.

Important: If you've selected File by Mail by mistake, you can change your filing method with the instructions below: 

  • Sign into your account and click Continue your Return,
    then select the File tab.
  • If you've gone through all of the steps on the <your name>, just one more step and we'll file your returns screen, click the Prepare to send button.
  • On the Here are your filing choices screen, click I'd like to change filing methods.
  • On the Change Filing Method popup, check the returns you wish to E-file and click Save.
    The Here are your filing choices screen now shows E-file.

Hope this information was Helpful

3 replies

June 6, 2019
What is the Status of your return?
June 6, 2019
Ready to mail.
CrystalS2Answer
June 6, 2019

In order to Successfully file your return you must Mail your return.

To PRINT & MAIL your return :

  1. Click File and you’ll get to the [Your name], just (…) more steps and we'll file your returns screen.
  2. Complete Steps 1 and 2 if you haven’t already done so, then click Start next to Step 3.
  3. On the Let’s get ready to e-file screen, select File by mail, then on the pop-up screen make sure you select File by mail for federal and all of your states.
  4. Follow the onscreen instructions to print your return.

Important: If you've selected File by Mail by mistake, you can change your filing method with the instructions below: 

  • Sign into your account and click Continue your Return,
    then select the File tab.
  • If you've gone through all of the steps on the <your name>, just one more step and we'll file your returns screen, click the Prepare to send button.
  • On the Here are your filing choices screen, click I'd like to change filing methods.
  • On the Change Filing Method popup, check the returns you wish to E-file and click Save.
    The Here are your filing choices screen now shows E-file.

Hope this information was Helpful