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January 7, 2021
Question

I have not received my second stimulus check. I have not changed any information this year and my first check came in no problems. I have checked the irs website and they tell me I'm entering incorrec

  • January 7, 2021
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SusanY1
January 8, 2021

It sounds like you may have been one of the taxpayers who was affected by an IRS processing error that delayed payments.  

 

We are happy to share that TurboTax customers who were affected by the IRS processing error that delayed some stimulus payments should begin seeing deposits into their accounts as soon as January 8, 2021. 

 

This update may not be reflected in the Get My Payment tool at the IRS due to the focus on efforts to distribute the payments. 

 

These payments will be distributed to the account listed for your federal refund on your 2019 tax return.  If you did not have a refund in 2019, did not receive your 2019 refund via direct deposit, or did not file a return, the IRS may not have your direct deposit information and you should expect to either receive a check or to claim the payment on your 2020 tax return.

 

If you do not see a payment either in your bank account or your mailbox by January 15, 2021, you should claim your payment via the Recovery Rebate Credit on your 2020 tax return.  Please hold off filing returns until after this date to ensure that you are preparing the most accurate return possible.

 

If you should need to claim the credit on your tax return, you are encouraged to file early (but after January 15) to receive these funds as quickly as possible.  In TurboTax, you will enter information about the credit near the end of the interview in the Final Review section of the program. 

 

More information about the payments and any additional updates can be found at the following links:

 

 

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January 15, 2021

I paid my filing fees for my 2019 taxes, and have still yet to get my second stimulus, when I check the where’s my payment tool, it just says not enough information. Please is there anything at all I can do to obtain this I’ve been a customer for over 4 years and this is the first issue I have encountered but has come at a time when I need this money the most. Or am I just going to have to wait on the rebate credit, which honestly if that’s the case I have no idea how I’m going to make it until then

CatinaT1
January 15, 2021

This link provides the most up to date information available from the IRS:  IRS Update

 

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

 

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.

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