I haven’t filed 2016 taxes

Sorry, Online for 2018 is closed now so you can not start a new 2018 return or finish one. Online is only for 2019. Oct 15, 2019 was the last day to efile.  2018 is now the prior year.

How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
https://turbotax.intuit.com/personal-taxes/past-years-products/

You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

How to file a prior year
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25984


Or If you have a simple return You can fill out the blank forms for free.

Here are some blank forms & instructions for 2016
1040 https://www.irs.gov/pub/irs-prior/f1040--2016.pdf
Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2016.pdf

1040A https://www.irs.gov/pub/irs-prior/f1040a--2016.pdf
Instructions https://www.irs.gov/pub/irs-prior/i1040a--2016.pdf

1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2016.pdf
Instructions https://www.irs.gov/pub/irs-prior/i1040ez--2016.pdf

2016 Tax Tables https://www.irs.gov/pub/irs-prior/i1040tt--2016.pdf
Publication 17 Tax Guide for 2016 https://www.irs.gov/pub/irs-prior/p17--2016.pdf

Prior year returns can only be printed and mailed. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.

And don't forget state.