Question

I havent received my tax return for 2019 irs send the refund to turbo tax and turbo tax was suppose to send it to my bank which i no longer have a bank account .

Forum|Forum|5 years ago
March 26, 2021
1 reply
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need assitance

TurboTax Free Edition Online

Employee

TT does not receive tax refunds. It goes to a third party bank to have the fees deducted. But the IRS may not have issued it yet. See this:

IRS Backlog: 2.4 Million 2019 Tax Returns Still In Pipeline (forbes.com)

J

jay_town20-Author

yes irs have send it but my account that was linked to turbo tax the bank account was close before the refund was send hence i havent recieved the federal tax aa yet

M

Mike9241

There's a process in place if you lose your paper check or if it goes missing. You can ask the IRS to trace it by calling (800) 829-1954 or by filling out Form 3911. Married couples who file jointly must use the form.

The IRS will determine if the check was cashed, and will issue a replacement check if it wasn't. Otherwise, it will create a claims package that includes a copy of the endorsed, cashed check. Following a review of the information, including the signature on the back of the cashed check, the agency will decide whether to issue a replacement check. This process can take about six weeks possibly longer.