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1 reply

C
CarissaM
February 16, 2020

If you have already submitted your return, then there is no refund. The fee you were charged was the fee to use the Turbo Tax software to prepare your return. 

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J
jshuff6162Author
February 23, 2020

I don’t want to submit what I did.  I think I did it all wrong as I was trying to do it on my own.  I thought I’d try.  We are just going to have to have someone do them for us. 
please refund the $80.00

M
MichelleLO
February 23, 2020

Please reach out to TurboTax Customer Support via the Contact Us link below to discuss your options. Use the key words billing issues so you get to the right person. 
https://support.turbotax.intuit.com/contact/

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