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March 24, 2024
Question

I lost my begining turbo tax work after 3 hours when I accidentally hit "File", "Save" How do I get it back?

  • March 24, 2024
  • 2 replies
  • 0 views
How do I start over since I cant find the document I started this AM?

2 replies

fanfare
Employee
March 24, 2024

when you reopen TurboTax it will show you the returns you are working on, including the most recent one.

@OBXal 

Employee
March 24, 2024

Were you using desktop TurboTax installed on your computer?    Underneath your question above it says "Online TurboTax" (web browser version.)    Desktop TurboTax does not use a browser to prepare the return.

 

If you used File > Save on a desktop return it should save to the Documents\TurboTax folder of your computer and should also appear as an icon shortcut on the main screen of the TurboTax program when you re-launch it.

 

Did you prepare and save the return in desktop TurboTax, but are now looking for it in Online TurboTax by mistake?