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February 28, 2024
Question

I'm $9000 Short, No offset, IRS Confirmed Amount

  • February 28, 2024
  • 1 reply
  • 0 views

Good morning. I am expecting $9457 and only received $393.53 after $90 in fees. This $9063.47 short. I called the IRS to find out of they reduced or offset, and the agent told me they agreed with my refund amount and sent the full amount of $9457 to Green Dot (RTN [removed]) account XXXXXXXXXXXXXX today. This is a tremendous discrepancy. What gives?

    1 reply

    February 28, 2024

    Once your return has been accepted by the IRS, TurboTax is not involved in Refund Processing.  

     

    Please contact Green Dot Bank/Customer service

    1 (866) 795-7597

     

    Also, I suggest creating an online account at IRS so that you can see all activity relating to your tax return.  IRS Online Account

     

     

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