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April 17, 2023
Question

I'm filing an amended 2022 return. I'm stuck on Part II of submission

  • April 17, 2023
  • 1 reply
  • 0 views

I'm filing an amended 2022 return today.

 

I originally filed one federal return, one CA state return and one NY state turn in Turbotax.

 

My amended returns show a small refund for federal, a small refund for CA, and a $0 refund for NY.

On submission, I'm stuck on Step 2 "Your refund info". It asks for direct deposit information for federal and CA amended returns. It skips NY. However, after completing the flow, it still believes step 2 is incomplete and prompts me to complete it. As a result, I cannot make progress.

 

I have already tried: clearing the cache/cookies, restarting, and using a different browser. 

 

This appears to be some kind of bug which mishandled the case where a refund is $0.

1 reply

April 18, 2023

It would be best to click here, and contact us by phone so we can look into this further. @oscarnathan 

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