I’m trying to find out what’s going on with my stimulus check

TurboTax does not get your stimulus payment. The IRS determines eligibility, amounts, where it’s deposited, and issues all stimulus payments.

• Check the IRS Get My Payment tool. The tool should tell you where your stimulus payment was deposited or mailed. The IRS has indicated there’s nothing you can do to change where they send your payment. Note: Updates may not be immediately reflected on IRS.gov, including the Get My Payment tool.
• If your payment was delivered to a prepaid Turbo® Visa® Debit Card and you no longer have it, we’ll help you get a replacement card at no cost.

We are happy to share that stimulus payments have begun being deposited on January 8th for millions of our customers affected by the IRS error. We expect most of these payments to be available that day, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund.

Customers receiving a stimulus payment will receive an email from TurboTax letting them know their stimulus payment is on the way. We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers. We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.

• If you paid for TurboTax with your refund last year, we have given the IRS your correct account information and they are working to send your payment within days.

If you were entitled to a stimulus payment but did not receive one, and you didn’t pay for TurboTax with your refund last year, you may need to claim the Recovery Rebate Credit on your 2020 taxes to get your money.

Please see the following page for additional information: Why Haven’t I Received My Second Stimulus Check?